Returns & Exchanges

At Flatiron SF, we take pride in the quality of our artisanal food products; if you are not entirely satisfied with your purchase, we offer a 14-day window for returns on non-perishable items.

1

Submit a Request

Email our support team with your order number and a brief explanation of why you wish to return the item.

2

Receive Authorization

Wait for our team to review your request and issue a Return Merchandise Authorization (RMA) number along with a prepaid shipping label.

3

Pack Your Items

Securely place the unopened, original packaging into a shipping box to ensure the products remain undamaged during transit.

4

Get Refunded

Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing